Credits purchased on this platform are intended for digital micro-tool usage, including governance document exports and proof certificate generation.
If a payment was completed but credits were not added due to a technical error, please contact support with your PayPal order ID and account email.
Refund requests are reviewed on a case-by-case basis. Used credits are generally non-refundable once a document, proof record, certificate, or verification record has been generated.
This policy may be updated before full public launch.